Our platform recently experienced performance issues, resulting in connection timeouts and temporary service disruptions. Unlike previous incidents, this was not caused by a spike in database traffic but rather by inefficiencies in connection handling.

Upon investigation, we identified that despite normal traffic levels, the database encountered frequent connection timeout errors. This was due to suboptimal connection pooling settings, leading to delayed responses and failed queries. Additionally, we observed that some connections were not being released properly, causing a bottleneck and preventing new connections from being established.

To resolve the issue, we optimized the connection pooling strategy, ensuring that connections are managed more efficiently. We also adjusted database timeout settings and enhanced monitoring to detect and address connection issues proactively.

The platform is now stable, and we will continue monitoring for any irregularities. Moving forward, we will further refine connection management and implement safeguards to prevent similar occurrences.