All Systems Operational

Inbox Operational
AI Agents Operational
Livechats Operational
Tickets Operational
People Operational
Channels & Integrations Operational
Webchat Operational
Africa's Talking Operational
Bitrix24 Operational
LINE Operational
Messenger Operational
WhatsApp Operational
Telegram Operational
Hosting Operational
AWS ec2-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS elb-eu-central-1 Operational
Cloudflare CDN/Cache Operational
Cloudflare Pages Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Infrastructure Operational
Cloudflare Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

Postmortem - Read details
Oct 14, 06:01 PDT
Resolved - We experienced a production disruption due to a database migration involving table updates across a large dataset. The operation took significantly longer than expected, delaying the migration process and impacting platform availability.

Root Cause: The migration involved updating a large volume of existing records, resulting in extended database execution time and delaying the completion of the deployment.

Resolution: The engineering team is investigating the migration and working to safely complete the required database updates while restoring normal platform operations.

Preventive Actions: We will review and optimize the migration process, evaluate more efficient approaches for updating large datasets, and improve migration monitoring and execution-time estimates to minimize the risk of similar disruptions during future deployments.

We apologize for the inconvenience and appreciate your patience while we work to restore service stability.

Oct 14, 06:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 05:30 PDT
Investigating - We are currently investigating this issue.
Oct 14, 04:54 PDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.