All Systems Operational
Platform Operational
90 days ago
99.55 % uptime
Today
Chatbots ? Operational
90 days ago
99.7 % uptime
Today
Livechat Operational
90 days ago
98.79 % uptime
Today
Tickets ? Operational
90 days ago
99.7 % uptime
Today
Analytics Operational
90 days ago
99.7 % uptime
Today
Hosting ? Operational
90 days ago
99.7 % uptime
Today
Company ? Operational
90 days ago
99.7 % uptime
Today
Channels Operational
90 days ago
99.91 % uptime
Today
Africa's Talking Operational
90 days ago
100.0 % uptime
Today
Bitrix24 Operational
90 days ago
100.0 % uptime
Today
LINE Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Telegram Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twitter Operational
90 days ago
100.0 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Webchat Operational
90 days ago
98.92 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Zalo Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
Cloud SQL Operational
Google Cloud Storage Operational
Google Kubernetes Engine Operational
Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 25, 2024

No incidents reported today.

Feb 24, 2024
Resolved - A fix has been successfully implemented, and the webchat functionality is now restored and fully operational. Thank you for your patience and understanding as we worked to resolve this issue. If you encounter any further issues or have any questions, please don't hesitate to reach out to our support team.
Feb 24, 05:48 PST
Update - We are continuing to work on a fix for this issue.
Feb 24, 04:33 PST
Identified - We're currently experiencing an issue with one of our third-party APIs used in our webchat system to retrieve end user IP addresses (IP Stack). This issue is resulting in difficulties initializing chats within the webchat interface. Although the API is returning a status code of 200, the content being received indicates a 502 Bad Gateway error. We're actively investigating the issue and will update our status page accordingly to keep our customers informed. Thank you for your patience as we work to resolve this issue promptly.
Feb 24, 04:32 PST
Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.