Monitoring - A fix has been implemented. Livechat and Webchat are continuing to experience some instability. However, these services are now functional. We are continuing to monitor these services.
Dec 10, 2023 - 14:57 PST
Investigating - Livechat and Webchat is having degraded performance. Loading of the live chat and webchat is affected.
Dec 10, 2023 - 09:23 PST
Update - We are continuing to monitor for any further issues.
Dec 10, 2023 - 07:25 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 2023 - 01:52 PST
Identified - The issue has been identified and a fix has been implemented.
Dec 10, 2023 - 01:52 PST
Update - We are continuing to investigate this issue.
Dec 09, 2023 - 05:24 PST
Investigating - Livechat is having degraded performance. Users may be experiencing slowness.
Dec 08, 2023 - 19:36 PST