We have finished upgrading, and have monitored our resources to verify that our services are stable. We will continue reporting on the ongoing incident: Traffic overload in Bot and Gateway.
Posted Jun 18, 2023 - 11:14 PDT
Monitoring
We have completed our resource upgrade. We are now monitoring the platform to make sure there are no consequent impacts.
Posted Jun 18, 2023 - 10:39 PDT
Identified
Proto is currently increasing our resources due to the ongoing traffic overload incident. We appreciate your patience and cooperation, and deliver our utmost apology.
Posted Jun 18, 2023 - 10:17 PDT
This incident affected: Platform (Chatbots, Livechat, Tickets).