All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dashboard Operational
90 days ago
99.94 % uptime
Today
Inbox Operational
90 days ago
99.93 % uptime
Today
AI Assistants Operational
90 days ago
99.8 % uptime
Today
Livechats Operational
90 days ago
99.81 % uptime
Today
Tickets Operational
90 days ago
99.81 % uptime
Today
People Operational
90 days ago
99.82 % uptime
Today
Channels & Integrations Operational
90 days ago
99.99 % uptime
Today
Webchat Operational
90 days ago
100.0 % uptime
Today
Africa's Talking Operational
90 days ago
99.99 % uptime
Today
Bitrix24 Operational
90 days ago
99.99 % uptime
Today
LINE Operational
90 days ago
99.99 % uptime
Today
Messenger Operational
90 days ago
99.99 % uptime
Today
WhatsApp Operational
90 days ago
99.99 % uptime
Today
Telegram Operational
90 days ago
99.99 % uptime
Today
Hosting Operational
AWS ec2-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS elb-eu-central-1 Operational
Cloudflare CDN/Cache Operational
Cloudflare Pages Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Infrastructure Operational
Cloudflare Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Messenger Channel Disruption
Resolved - The issue affecting the Messenger channel has been identified and resolved. Functionality has returned to normal, and we are continuing to monitor to ensure stability. Thank you for your patience.
May 10, 02:02 PDT
Monitoring - A fix has been implemented for the Messenger channel issue, and the service is now operating normally. We are currently monitoring the situation to ensure continued stability and performance. We will mark the incident as resolved once we confirm that everything is functioning as expected.
May 10, 01:41 PDT
Identified - We are currently fixing an issue affecting the Messenger channel. Users may experience failures when attempting to send or receive messages through Messenger. All other channels are operating normally.
May 10, 01:34 PDT
May 9, 2025
Continued Inbox Module Instability
Resolved - This incident has been resolved.
May 9, 19:48 PDT
Monitoring - We have deployed the fix, and currently observing improvements.

The team is continuing to monitor the platform until the inbox module is fully confirmed to be operational.

We appreciate your patience, and will keep you updated until the incident is resolved.
May 9, 09:46 PDT
Identified - We are currently deploying the first attempt at fix.

Users may experience instability during this time.

We appreciate your patience, and will keep you updated until the incident is resolved.
May 9, 09:32 PDT
Update - We will be deploying the first attempt at fix within the next few hours.

The engineering team is continuing to invest their best efforts, having this issue addressed at highest priority.

Thank you for your patience, we will keep you updated until the incident is resolved.
May 9, 08:07 PDT
Investigating - We have identified the inbox module to continue presenting instability, with chats and messages often requiring manual intervention for real-time updates.

The engineering team is continuing to invest their best efforts, having this issue addressed at highest priority.

We appreciate your patience, and will keep you updated until the incident is resolved.
May 9, 06:12 PDT
Inbox module instability
Resolved - All systems are now operating normally. We will continue to monitor performance to ensure full stability. Thank you for your patience.
May 9, 01:52 PDT
Monitoring - We’ve identified the issue and have released a fix. Our systems are currently being monitored to ensure stability. We’ll continue to observe performance closely and will provide another update if necessary. Thank you for your patience.
May 9, 00:53 PDT
Investigating - We have identified the inbox module presenting major instability, with chats and messages often requiring manual intervention for real-time updates.

The engineering team has stopped all operations and is currently having this issue addressed at highest priority.

We appreciate your patience, and will keep you updated until the incident is resolved.
May 8, 21:47 PDT
May 8, 2025
Platform Bot Instability
Resolved - The Platform chatbots became unresponsive approximately at 7:40PM KST, 2025/05/08 - lasting for approximately 20 minutes.
The engineering team quickly resolved the issue by triggering a restart, and are investigating into the root cause.

We apologize for the inconvenience and impact caused by this incident, and appreciate your patience. Thank you.
May 8, 03:30 PDT
May 7, 2025

No incidents reported.

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